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    • To reach a customer service representative, please call the number listed on the back of your ID card.
    • If you are a Blue Care Network HMO member or BCN Advantage member, please submit your inquiry to [email protected]
    • For any questions regarding your Medicare coverage, please call the number on the back of your card.
    • All Blue Cross Blue Shield of Michigan PPO queries can be submitted through the form below

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    • For Individual and Family plans, call a Health Plan Advisor at 1-855-237-3501 (TTY:711) or request a call
    • For Medicare plans, call a Health Plan Advisor at 1-855-638-5306 (TTY:711) or request a call

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    PLEASE NOTE: Medicare inquiries can not be submitted through this form. For any questions regarding your Medicare coverage, please call the number on the back of your card.

  • Thank you for your submission.
    PLEASE NOTE: Blue Care Network HMO and BCN Advantage inquiries can not be submitted through this form. For any questions regarding your BCN coverage, please send your inquiry to [email protected].

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